Privacy Policy
This Privacy Policy describes how CoinHatch may handle information generated when visitors browse the website, interact with its features or submit a message. It also explains the limits of our responsibility when a visitor follows a link to a crypto casino, wallet provider or other external service.
Key terms used in this policy
The following definitions are provided to make the policy easier to interpret.
| Term | Meaning in this policy |
|---|---|
| Visitor | A person accessing or using CoinHatch |
| Personal data | Information that may relate to an identifiable person |
| Technical data | Browser, device, security and performance information |
| Contact data | Information voluntarily included in a submitted message |
| Cookie | A small identifier stored or read by a website or service |
| External service | A platform or provider not operated by CoinHatch |
| Processing | Collecting, using, storing, reviewing or deleting information |
| Aggregated information | Data combined so it is not intended to identify an individual visitor |
How information moves through CoinHatch
Information may pass through several stages depending on how the website is used.
Arrival
When a page is opened, basic technical information may be created automatically. This helps the website display correctly and allows technical problems or suspicious activity to be investigated.
Use
The information may be used for a specific purpose such as maintaining security, measuring page performance or responding to a submitted question.
Storage
Some information may be retained for a limited period when it remains necessary for the relevant purpose.
Review or correction
Information may be reviewed when a visitor reports an error, asks a privacy question or requests a correction.
Deletion or anonymisation
When identifiable information is no longer required, it may be removed, anonymised or retained only where there is a valid reason.
| Lifecycle stage | Typical information | Main control |
|---|---|---|
| Collection | Technical record or contact form submission | Limit collection to relevant information |
| Use | Performance analysis or response to a message | Use for a defined purpose |
| Storage | Security log or communication record | Retain only as reasonably necessary |
| Review | Correction or privacy request | Check accuracy and relevance |
| Removal | Expired or unnecessary information | Delete or anonymise where appropriate |
Categories of information
The information handled by CoinHatch depends on the visitor’s actions.
Technical and security information
This may include:
- Browser type
- Operating system
- Device category
- General language settings
- Pages requested
- Approximate visit time
- Referral source
- Loading errors
- Security events
- Unusual request patterns
Technical information can help identify broken pages, improve compatibility and protect the website from misuse.
Information supplied through the contact form
A visitor may voluntarily provide information when submitting a correction, privacy request or content-related question.
Appropriate contact form details may include:
- The page concerned
- The subject of the request
- A description of an error
- Information needed to understand the enquiry
- A preferred name for the response
Visitors should not submit:
- Casino passwords
- Crypto wallet private keys
- Seed or recovery phrases
- Full payment card details
- Copies of identification documents
- Authentication codes
- Unnecessary financial records
- Credentials for third-party services
CoinHatch does not need access to a visitor’s casino or wallet account to answer an editorial question.
Purpose and data map
| Information category | Possible purpose | Typical source | Not used for |
|---|---|---|---|
| Device and browser data | Compatibility and troubleshooting | Automatic website request | Identifying casino balances |
| Page interaction data | Improving structure and navigation | General browsing activity | Deciding gambling outcomes |
| Security logs | Detecting abuse or technical attacks | Website systems | Accessing crypto wallets |
| Cookie preferences | Remembering visitor choices | Preference controls | Approving external accounts |
| Contact form details | Responding to a submitted request | Visitor submission | Processing casino payments |
| Aggregated analytics | Understanding overall website use | Statistical tools | Creating personal gambling profiles |
Cookies are managed by function
CoinHatch may use cookies or similar technologies for different purposes. Some support essential website operation, while others may assist with statistics or optional functionality.
Essential functions
Essential technologies may be used to:
- Maintain website security
- Prevent abusive requests
- Store necessary session information
- Deliver pages correctly
- Remember required technical choices
Optional functions
Where applicable, optional technologies may support:
- General audience measurement
- Content performance analysis
- Preference storage
- Embedded third-party content
- Evaluation of navigation patterns
| Cookie category | Main role | Effect of disabling |
|---|---|---|
| Essential | Basic operation and security | Parts of the website may not function correctly |
| Preferences | Remember selected options | Choices may need to be repeated |
| Analytics | Measure general website use | Core content should normally remain available |
| Embedded content | Display external media or tools | Some external elements may not load |
| Referral measurement | Understand visits to external services | Link attribution may be unavailable |
When a preference tool is available, visitors may use it to manage optional categories. Browser controls may also be used to remove or restrict cookies.
External links create a separate data relationship
CoinHatch may link to casinos, payment services, software providers or other third-party websites. Opening such a link creates a separate interaction between the visitor and the external service.
CoinHatch does not control external collection
An external platform may request:
- Account registration details
- Identity verification documents
- Payment or wallet information
- Device identifiers
- Transaction history
- Marketing preferences
- Responsible gambling records
- Location or eligibility information
| External activity | CoinHatch involvement |
|---|---|
| Creating a casino account | None |
| Depositing cryptocurrency | None |
| Submitting identity documents | None |
| Requesting a withdrawal | None |
| Activating a bonus | None |
| Setting account limits | None |
| Closing an external account | None |
Visitors should review the privacy terms and conditions of the external service before providing information.
Retention depends on purpose
Different categories of information may require different retention approaches.
| Record type | General retention approach | Reason |
|---|---|---|
| Routine technical logs | Limited operational period | Security and troubleshooting |
| Error reports | Until investigation is complete | Technical correction |
| Contact form enquiries | Until the request is resolved and reasonably documented | Communication continuity |
| Cookie preferences | For the period defined by the relevant setting | Remembering user choice |
| Aggregated statistics | May be retained without direct identifiers | Long-term performance analysis |
| Abuse-prevention records | As long as reasonably needed for protection | Website security |
CoinHatch does not intend to keep identifiable information indefinitely without a relevant reason.
Visitor requests follow a clear process
Visitors may submit privacy-related requests through the contact form on the site.
Types of request
| Request type | What to include | Possible response |
|---|---|---|
| Access | Enough context to identify the relevant interaction | Confirmation of available information |
| Correction | The inaccurate detail and proposed correction | Review and update where appropriate |
| Deletion | Clear identification of the information concerned | Removal where no valid retention reason remains |
| Restriction | Explanation of the processing to be limited | Review of whether processing can be paused |
| Cookie question | Browser, device and category concerned | Guidance on available controls |
| Complaint | Description of the privacy concern | Investigation and response |
Verification may be necessary
A reasonable verification step may be required before information is disclosed, changed or deleted. This helps prevent one person from obtaining or altering another person’s information.
Visitors should provide only the minimum information necessary to support the request.
Security measures and realistic limits
CoinHatch may use organisational and technical measures intended to reduce the risk of unauthorised access, accidental loss or misuse.
Measures may include:
- Limiting internal access
- Maintaining website software
- Protecting contact forms
- Monitoring suspicious activity
- Reducing unnecessary data collection
- Removing obsolete information
- Separating editorial systems from external casino services
No online service can promise absolute security. Visitors should therefore avoid sending sensitive information that CoinHatch has not requested.
Policy revisions
This Privacy Policy may be revised when website functions, technical tools or information-handling practices change.
A revised version becomes applicable when it is published on this page. Visitors are encouraged to review the policy periodically, especially after significant changes to site functionality.
Frequently Asked Questions (FAQ)
Does CoinHatch require a reader account?
General editorial content can be accessed without creating a CoinHatch reader account unless a specific optional feature states otherwise.
Can CoinHatch see my casino balance?
No. CoinHatch does not have access to external casino accounts, balances, deposits or withdrawal records.
Does the contact form require financial information?
No. Financial credentials, wallet keys, passwords and verification documents should not be submitted.
What happens after I open an external casino link?
The external service applies its own privacy policy and may collect information independently from CoinHatch.
Can optional cookies be rejected?
Where optional cookie controls are provided, visitors may manage those categories. Browser settings may offer additional controls.
How can I request deletion of information I submitted?
Send a request through the contact form on the site and identify the relevant interaction without including unnecessary sensitive information.